Shipping & Return Policy

Shipping Policy

Orders are shipped within 24 hours of order confirmation. Orders are Shipped VIA USPS.

Return Policy

We offer a 14 day return on new/unused items and a 30 Day warranty on all batteries for manufacturer defects.

Warranty will not cover the following:

  • Cartomizer was overfilled and liquid entered the Battery.
  • Battery was immersed in water or any other liquid
  • Battery shows signs of abuse or extreme wear and tear.
  • Logo is not present or visible on the battery.
  • Products that show signs of abuse or extreme use.
  • Items immersed in water are not covered.
  • Items that show signs of neglect will not be covered.

Cartridges & E-Liquid:

Cartridges and e-liquid are considered consumables and are not covered by warranty. For sanitary and health reasons we cannot accept returns of any kind on used or opened packs of cartridges.

How to return a defective item:

Send us an email using our contact us form or by sending an email

Designed and developed by 360 PSG